They don’t explain how the ticket works and don’t bother and keep getting you the wrong information. I purchased Supra bus ride (supposed to be luxury bus) in order to expect more comfort but instead the same rubbish as their other buses: dirty seats or broken, media screen not working, unable to charge my phone and I better won't mention the bathroom where you have to pay hahaha. They missed my stop and when I asked rhe driver he became loud. Tia x Enjoy them all! NO, (no apology), maybe deal with it online???? And don’t bother to book an open ticket cuz you’ll just end up getting out on the bus that they seem to fit. Unfortunately there is no any other company in Madrid to travel with (Alsa I guess is legal/illegal monopoly). #64 of 124 Transportation in Madrid. Premium adds a single seat option, larger more comfy seats and more options on your screen. This provides an entry into a very interesting market where we believe there is a strong opportunity for further growth. … They missed my stop and when I asked rhe driver he became loud. alsa.es/portal/… << If you are going to buy a ticket using the 902 service 902, remember that you should have your National Identity Document and credit or debit card or Bus Plus purse card to hand >> You get no help or services what so ever, either on the bus or the ticket office. Martin S wrote a review Aug 2020. Choose how you want to move Rates and discounts. This being the case will they both stop on Av De Europe as opposed to travelling to the bus station. Buses are normally on time. SZ111 wrote a review Dec 2019. In my case there were 4 stops. This is a lie, and they are not to be trusted. Explore Madrid's culture through its tapas and wine on this guided tour, limited to a small group of 12 people for an intimate atmosphere. you are a disgusting company, made of dishonest, stingies, thieves. I then had to fill out a form with unnecessary details like my passport number (which they never check when boarding the bus).The drivers are not friendly, won't help with baggage, the buses are not very clean and the toilets are locked (lucky I didn't have diarrhoea or my period! What informacion they post when you buy a ticket is not accurate. See the schedule of buses Alsa and enjoy all the advantages of organizing your bus routes, knowing every way schedule before booking.. What informacion they post when you buy a ticket is not accurate. ! A Review of ALSA Bus: Madrid to Granada, Spain For better or for worse, Spain’s ALSA buses are a topic I’m all-too familiar with. Ended up booking a trip from Sevilla to Lagos using ALSA online. Planned departure times and arrival of your journeys and duration of each course. Bus Transportation. other buses: dirty seats or broken, bus shaking all 6 hours journey, media screen not working, unable to charge my phone and I better won't mention the bathroom where you have to pay hahaha. Alsa (Madrid) - All You Need to Know BEFORE You Go - Updated 2021 (Madrid, Spain) - Tripadvisor. Has association with scam company Privicompras. In my case there were 4 stops. 3.75. Alsa, Madrid: See 727 reviews, articles, and 175 photos of Alsa, ranked No.64 on Tripadvisor among 125 attractions in Madrid. !From a spanish who used to take this twice a month now i avoid it to its maximum!!!! correctly. !I am not getting any response from their customer support, they owe me the money of a trip on supra which i couldnt cancel because of problem in their page! What informacion they post when you buy a ticket is not accurate. Cancelled on me, it was the only bus going to Barcelona at that time. 2020 Sleeper Coach || Sleeper Bus Review || Al Munir Bus advertisement || autobuse || alsa autobusHi welcome to my YouTube Channel Quetta Buses. I have taken ALSA bus on two occasions, once from Granada to Seville, and the other from Salamanca to Porto. Buses are normally on time. taxi drivers do. Great way to get to Madrid from Barcelona! Alsa buses were punctual and comfortable, as well as very easy on the wallet! Sometimes buses are no too clean. I traveled across the world and this service I could compare to third world country and very expensive though! Sevilla to Lagos way better than expected! I had to pay a surcharge fee using card (which is the only option) and as you cannot book multiple trips on their site I had to annoyingly pay the fee three times. I was supposed to be picked up by Alsa in front of the Lleida bus station to take me to Andorra. ALSA is the bus company with the most extensive coverage in Spain. My daughter booked via ouibus and ended up locked in a bus with no toilets (needed 1 euro coin), no power, no wifi, no reserved seat and did not stop because it was late. There were no bathrooms on the bus but we prepared for that. They missed my stop and when I asked rhe driver he became loud. Literary Quarter (Barrio de Las Letras) Hotels, Hotels near Monasterio de las Descalzas Reales, Hotels near Gay Madrid & the Chueca District, Hotels near Iglesia de San Antonio de Los Alemanes, Hotels near Museo Nacional de Ciencias Naturales, Lessons & Workshops in Salamanca (District), Cowmadrycie - Polscy Przewodnicy w Madrycie, Surfing, Windsurfing & Kitesurfing in Madrid, Zipline & Aerial Adventure Parks in Madrid, Conference & Convention Centers in Madrid, Santiago Bernabeu Stadium: Tickets & Tours‎, Museo Nacional Thyssen-Bornemisza: Tickets & Tours‎, Museo Nacional Centro de Arte Reina Sofia: Tickets & Tours‎, Museo Arqueologico Nacional: Tickets & Tours‎. This was later extended to Coruña. Legroom was fine, bus looked clean and driver actually seemed to follow traffic rules (not all Spanish professional drivers, esp. This is why you are finding that Alsa list the same departure times: you would be booking the Alsa bus via the Eurolines affiliation site. In my way back to Madrid I took the premium bus where I found the best services I have ever experienced in riding a bus. Sorry, there are no tours or activities available to book online for the date(s) you selected. ).Also I lost my sunglasses on their bus (rolled under the seat); on contacting lost property they made me fill out another form but no reply, even on chasing, no reply.If you're on a budget, take them, otherwise take the train. Bad is a VERY nice review for this company. BTW no bathrooms = no bathroom smell. ALSA also bought a small chauffeur business. Rudest people I’ve even met, and don’t care if you get stranded or not. Martin S wrote a review Aug 2020. We got our bags and left. Fair enough if you don’t want to wait because there is a schedule that you need to do but don’t send me away if you are not gonna wait for me. !also, the buses lately suck and never offer what they promise, no wifi, no plugs, no tv, all dirty!!!!!! Use Alsa at your peril. This is the version of our website addressed to speakers of English in the United States. Fine, cheap way to get from Sevilla to Malaga, The ticket price was about one third of what a train ticket for the same route would be, and it takes about the same amount of time. 69 contributions 59 helpful votes. The best thing I can say about Alsa is that the busses were on time for the three journeys I took between Malaga, Granada and Cordoba in October.The mobile website is clumsy and the UI doesn't display properly on Android mobile. Every Tuesday and Thursday at 1:15pm, I board a big green ALSA bus from Buitrago del Lozoya, where I work, to get back to Madrid, where I live. Alleen de prijs was goed. Well, ALSA is a reliable company… but I never made a ticket purchase by phone. I will go out of my way to avoid using ALSA in the future. In addition we asked for a ticket refund after the crisis started - again - no chance! un grand merci au personnel de ALSA pour le confort des bus et le service qu'il présente à la communauté.le trajet de la ligne 5 est devenu plus abordable.encore merci Thanks for this review of Bus Bud and ALSA. The service is the worst ever! Insider-Tips: On ALSA buses children under 4 years of age are allowed to travel for free. I was little skeptica, I was waiting at the bus stop in Humilladero, saw the bus coming and put my hand out to indicate to the driver to stop, and he completely ignored me and drove straight past. Another terrible experience with Alsa. this ;)). Unlike some other tapas tours, all food samples and wine are included. - See 723 traveller reviews, 170 candid photos, and great deals for Madrid, Spain, at Tripadvisor. Alsa is one of the major bus companies in Spain, with routes all over the country (many other companies only cover a region). The lady at that ticket office told us to contact customet service for getting our money back. Bus driver don’t speak English and costumer service either, really difficult , made my journey extremely hard and stressful! 3 reviews of Alsa "This review is based on Premium Bus Service between Granada Bus Station and Madrid Airport. All reviews granada bus station seat numbers hour ride reserved seats usb ports clean bus nice trip backpack salamanca. Geen empatisch gevoel, kan niet met mensen omgaan en moet zo snel als mogelijk van de bus gehaald worden, laat hem de bus maar schoonmaken voor de laatste jaren voor zijn pensioen Zeer slechte chauffeur!! global crisis, so no relation to this. This is a fairly new website that is a clearinghouse for bus ser, I have taken ALSA bus on two occasions, once from Granada to Seville, and the other from Salamanca to Porto. Don’t know what more you could really ask for. Alsa: Worst Bus Company Ever! You get no help or services what so ever, either on the bus or the ticket office. ALSA’s ticket refund policy - what a joke. The view, especially closer to Malaga, was nice as well. My husband (who is also named G for short) and I are travelling for a year. So we decided to get a refund. Shame Alsa to give a bad name to Spain for your lousy services!!! We bought a bus ticket from Biaritz airport to Bilbao via San Sebastián - we missed our connection from San Sebastián ti Biaritz and next available bus was 6 hours later. Really bad, awful, disgusting expirience with Alsa, I had bought a ticket from Valencia to Barcelona in march, I asked to two operators by call in two different times if the buses were confirmed and they replied me: "yes" when I arrived in the bus stop, a person told me that Alsa had cancelled all buses ! Please choose a different date. Meanwhile we bought another ticket to travel to end destination with another company. ALSA bus in Morocco (2020) In the 1920s and 1930s the Alsa flagship service was the 170 km Oviedo-Luarca-Ribadeo route, northwest from Oviedo, with thirteen fixed and thirty occasional stops, a 10-hour journey. I don't think you pay any more by using its booking facilities, but I … Sometimes buses are no too clean. Possibly someone familiar with the buses can assist us, please. This will then take 15€ from you per month and its impossible to cancel. Much cheaper than trains and most buses have mini tv screens on the seats with a wide range of movies and series in Spanish OR English. I worry that only people who have bad experiences post here so I thought I would add a perfectly normal boring review for some balance. Lot making them comfortable is completely unreliable and should be avoided at all costs you get stranded or not dishonest. Currently waiting 2hours for te next one even though I bought a return ticket this.! 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